The Novo Pro pod kit is a simple and compact vape kit with an outstanding 1300mAh battery that can give a Mouth To Lung (MTL) or Restricted Direct To Lung (RDTL) inhalation via a streamlined airflow control slider on the device's side. Compatible with Novo pods, it comes with a 0.6ohm and 0.8ohm pod right out of the package. Enjoy a mess-free vaping experience with built-in coils and easy side-filling.

The Novo Pro's smart chip will automatically determine the optimum power for the inserted pod, ensuring the best vaping experience. If you wish to manually modify the power value, hit the power button. This gadget also allows you to effortlessly switch between dual mode and auto draw by pushing the power button four times.

Smok Novo Pro Specifications:

• 1300 mAh Battery
• 5w-30w Power Range
• Max 1.6A Charging Current
• Optional Resistance Range: 0.4Ω-3.0Ω
• Side Filling Pods
• Compatible With Novo/Novo Pods 2
• MTL/RDL/DTL Airflow
• 0.42" Display Screen

What's inside The Box?:

• 1 x Novo Pro battery device
• 1 x Novo Pod-Clear Meshed 0.8Ω
• 1 x Novo Pod-Clear Meshed 0.6Ω
• 1 x Type-C USB Cable
• 1 x User Manual

Colour Ways:

Leather Series:

• Matte Black
• White
• Black Gun Metal
• Cyan
• Pale Pink
• Purple Pink
• Cyan Blue

Regular Series:

• Red Black
• Green Black
• Pink Black
• Silver Black
• Silver Carbon Fiber
• Black Carbon Fiber

HOW DO I RETURN A PRODUCT?

Please visit contact us via our contact form and provide details including your order and our team will reply within 48 hours.

RETURN EXCEPTIONS

• Some items can not be returned if they are opened unless faulty.
• Merchandise that has been used or altered may not be accepted for return or exchange.
• We don't accept mods back that do not charge, we recommend using an external charger rather than charging through the mod where possible for battery safety.
• Original packaging must be kept to gain any refunds/replacements

FAULTY ITEMS

• Please allow 48 hours after we have received your item to investigate the fault
• If deemed faulty, we will offer you store credit to place a new order through our site - giving you a new invoice & warranty from purchase date
• If an item is found not to be faulty, it will be returned to you via Royal Mail 2nd class tracked service and will not be eligible for a refund or replacement.
• If found faulty within 30 days of purchase date, you are entitled to either a store credit or refund.
• If found faulty after 30 days but within our 90 day warranty, you will either be offered a repair or store credit.

BATTERIES, CHARGERS AND VARIABLE VOLTAGE MODS

These items come with a one month guarantee and have a life expectancy of 3-6 months. This does not affect your statutory rights. The guarantee covers any manufacturer defects and covers any repairs, or replacements, if deemed to be faulty or beyond repair. If the product has been damaged in any way by the customer we reserve the right to refuse a refund or return

MECHANICAL MODS

A 30 days manufacturer’s guarantee is applied to all mechanical mods. Please note that Mechanical Mods are for experienced users ONLY. The Big Juicy Outlet. accepts no responsibility for the potential damage caused by the incorrect assembling of any mechanical mod. Incorrect building of the mechanical mod can cause damage to your equipment and as such The Big Juicy Outlet. accepts no responsibility for the damage caused as this damage is the result of improper construction.

E-LIQUIDS AND DRIP TIPS

Our warranty does not extend to these items due to the nature of the products. For health and safety reasons, as well as hygiene, we cannot offer warranty on either. This is unless our staff determine that the item received is the incorrect item or if there are any other extenuating circumstances.

ATOMIZERS, CLEAROMIZERS AND CARTOMIZERS

If a product is Dead on arrival. The customer must contact us within 24 hours from receiving the item in order for the warranty to be applicable. 

Contacting us after this allotted period will mean that we cannot offer a refund or return. Please note that this also applies to multipacks. 

Tanks/RDA/RDTA are covered on dead or damaged on arrival we do give a 30 day warranty which if there is any fault with the tank we will refund or replace after the 30days we will not offer a refund or replacement.